Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Asheron stringer

Asheron stringer

June 10, 2026

5  out of  5
rating by Asheron stringer
"I have renter's insurance and life insurance the price is really reasonable"
Profile photo of Angelina Patterson

Angelina Patterson

May 27, 2026

5  out of  5
rating by Angelina Patterson
"Rob was a pleasure to work with, professional, responsive, and always quick to answer any questions I had. I truly appreciated the excellent service and smooth experience throughout the process."
Profile photo of Jerry Riley

Jerry Riley

May 21, 2026

5  out of  5
rating by Jerry Riley
"Been with State Farm since 1966. Love everything about it!!"
Profile photo of Juanita Hernandez

Juanita Hernandez

January 30, 2026

5  out of  5
rating by Juanita Hernandez
"Always a great experience with Shauna and her team!"
Profile photo of Heather Ward

Heather Ward

January 26, 2026

5  out of  5
rating by Heather Ward
"Shauna and her staff are always so knowledgeable and happy to help. Highly recommend!"
Profile photo of Chris Klover

Chris Klover

January 21, 2026

5  out of  5
rating by Chris Klover
"Shauna Mickens and her staff make sure I know what my insurance covers and ensure that I meet with them so that I understand my insurance. It's a great place to get insurance!"
Profile photo of Lindzee Searle

Lindzee Searle

January 21, 2026

5  out of  5
rating by Lindzee Searle
"This State Farm office has always been great to me. I appreciate how thorough they are answer any questions I may have. They also come up with questions that I would not have thought of. I recommend them!"
Profile photo of Lindsey Hileman

Lindsey Hileman

December 5, 2025

5  out of  5
rating by Lindsey Hileman
"I’ve had all my insurance here since 2008. Between the great reputation of State Farm and the excellent service I’ve received from Shauna and her team, I’d never go anywhere else."
Profile photo of Patriot BB

Patriot BB

November 19, 2025

1  out of  5
rating by Patriot BB
"This despicable agent continues to leave voicemail messages on a daily basis when my number has never been provided to these jerks by me! Never have done business with them and would never do so! It is harassing behavior!! The one Star is because obviously I am compelled to do so!"
Profile photo of Alex

Alex

November 7, 2025

5  out of  5
rating by Alex
"Shauna Mickens and her team, specifically Tiffany, provide unmatched customer service. Professional, efficient and easy to work with - highly recommend for any insurance needs."
Profile photo of Jan Lingenfelder

Jan Lingenfelder

October 16, 2025

5  out of  5
rating by Jan Lingenfelder
"Shauna and her team are very knowledgeable, friendly and provide excellent service whether it be car, house or life insurance. A+"
Profile photo of Jawad Khawary

Jawad Khawary

September 29, 2025

1  out of  5
rating by Jawad Khawary
"Oh man, they are taking money from your account with no description with your monthly payments ,no answer, and they are really scamming you even you don't have any accident or ticket but still adding to monthly payments like nothing happened"
Profile photo of Maddison Hawkins

Maddison Hawkins

September 26, 2025

5  out of  5
rating by Maddison Hawkins
"Tiffany set up my auto insurance and saved me $50 monthly from my past auto policy and was so helpful and easy to work with!"
Profile photo of Emily Eastridge

Emily Eastridge

August 4, 2025

5  out of  5
rating by Emily Eastridge
"Tiffany made getting me a quote at the least expensive price she could get me an amazing, easy, and stress-free process. This is the first time I’ve been on my own plan so was worried about price, and they were the least expensive I could find! Will recommend this office to anyone who I know needs auto insurance going forward!"
Profile photo of Laura Partee

Laura Partee

July 31, 2025

5  out of  5
rating by Laura Partee
"Tiffany has been amazing. Getting us a great price for our vehicles. Taking the time to make sure we have everything we need and want."
Profile photo of xavier mazivila

xavier mazivila

July 17, 2025

5  out of  5
rating by xavier mazivila
"Very good people helped me save a lot on auto insurance"
Profile photo of Esperanza Sanchez

Esperanza Sanchez

July 8, 2025

5  out of  5
rating by Esperanza Sanchez
"Shauna Mickens and her team are great and very courteous. Right from the start the young man (I forgot his name) at the front desk remembered speaking to me on the phone. He knew my name and said it perfectly. I appreciate that. Then Shauna helped me with important information and my insurance.
Thank you all!"
Profile photo of MsVange

MsVange

June 27, 2025

5  out of  5
rating by MsVange
"Shauna Mickens at State Farm Ins, 5266 W State St, Ste 102, Boise, ID 83703 and her staff are exceptional. I have been with Shauna for 25+ years for my auto and home insurance needs. As a business, Shauna and her staff excel at customer service, knowledge and experience. They greet you with a smile and call you by your name when you arrive. Each and every interaction I have had has been nothing short of personable, professional and efficient. I feel confident that I am receiving the best coverage with the best rates. Shauna takes the time to explain my policies and answer all my questions in detail to my satisfaction. Shauna is welcoming, kind, and honest and offers expert advice. She and her staff are quick to respond to any and all inquiries in a timely fashion. I have also worked with Nettie and Joyce and have always received great customer service. If you are looking for a new insurance or any other lines of business they offer, Shauna is your person and you will not be disappointed. These days, quality service seems hard to find. People aren't as friendly, some always seem to be in a hurry and give the bare minimum when doing their job. I have had the same excellent service since day one and I highly recommend Shauna and her staff for all your insurance needs."
Profile photo of Sheighla P

Sheighla P

June 11, 2025

5  out of  5
rating by Sheighla P
"Shauna has been working with me and my family for a few years now. She, and her team, have been incredibly helpful and kind. They have been able to answer all my questions and make sure everything I need is taken care of. I am very pleased with the service I have received from them."
Profile photo of Faith Nicole

Faith Nicole

May 28, 2025

5  out of  5
rating by Faith Nicole
"Very easy to work with! Tiffany was super helpful and knowledgeable with any questions that I had. Happy to do business with them."
Profile photo of Wesley Dickens

Wesley Dickens

May 20, 2025

5  out of  5
rating by Wesley Dickens
"Shauna has been a tremendous help with the process of insuring assets of my deceased mother's estate."
Profile photo of barbara black

barbara black

May 6, 2025

5  out of  5
rating by barbara black
"Shauna Mickens and her staff at State Farm Insurance on State Street in Boise are the best. Every time I call or stop in with a question or need help, I get the very best customer service. I know how rare that is these days. They have patience and empathy for my situation and take the time to really hear me and give me expert advice. They are all "Top Drawer" women in very since of the word. Highly Recommend them."
Profile photo of Faith Tarver

Faith Tarver

April 30, 2025

5  out of  5
rating by Faith Tarver
"Had a smooth transition into State Farm and enjoyed my experience with Tiffany and Shauna!"
Profile photo of D R

D R

April 26, 2025

5  out of  5
rating by D R
"Good and quick service..."
Profile photo of Karen Wagner

Karen Wagner

April 21, 2025

5  out of  5
rating by Karen Wagner
"Each person in this office has been genuinely interested in helping whenever we've called in. If they don't have the answer, they get it for you."