State Farm® Insurance Agent Shauna Mickens
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What our customers say about us...
Asheron stringer
June 10, 2026
"I have renter's insurance and life insurance the price is really reasonable"
Angelina Patterson
May 27, 2026
"Rob was a pleasure to work with, professional, responsive, and always quick to answer any questions I had. I truly appreciated the excellent service and smooth experience throughout the process."
Jerry Riley
May 21, 2026
"Been with State Farm since 1966. Love everything about it!!"
Juanita Hernandez
January 30, 2026
"Always a great experience with Shauna and her team!"
Heather Ward
January 26, 2026
"Shauna and her staff are always so knowledgeable and happy to help. Highly recommend!"
Chris Klover
January 21, 2026
"Shauna Mickens and her staff make sure I know what my insurance covers and ensure that I meet with them so that I understand my insurance. It's a great place to get insurance!"
Lindzee Searle
January 21, 2026
"This State Farm office has always been great to me. I appreciate how thorough they are answer any questions I may have. They also come up with questions that I would not have thought of. I recommend them!"
Lindsey Hileman
December 5, 2025
"I’ve had all my insurance here since 2008. Between the great reputation of State Farm and the excellent service I’ve received from Shauna and her team, I’d never go anywhere else."
Patriot BB
November 19, 2025
"This despicable agent continues to leave voicemail messages on a daily basis when my number has never been provided to these jerks by me! Never have done business with them and would never do so! It is harassing behavior!! The one Star is because obviously I am compelled to do so!"
Alex
November 7, 2025
"Shauna Mickens and her team, specifically Tiffany, provide unmatched customer service. Professional, efficient and easy to work with - highly recommend for any insurance needs."
Jan Lingenfelder
October 16, 2025
"Shauna and her team are very knowledgeable, friendly and provide excellent service whether it be car, house or life insurance. A+"
Jawad Khawary
September 29, 2025
"Oh man, they are taking money from your account with no description with your monthly payments ,no answer, and they are really scamming you even you don't have any accident or ticket but still adding to monthly payments like nothing happened"
Maddison Hawkins
September 26, 2025
"Tiffany set up my auto insurance and saved me $50 monthly from my past auto policy and was so helpful and easy to work with!"
Emily Eastridge
August 4, 2025
"Tiffany made getting me a quote at the least expensive price she could get me an amazing, easy, and stress-free process. This is the first time I’ve been on my own plan so was worried about price, and they were the least expensive I could find! Will recommend this office to anyone who I know needs auto insurance going forward!"
Laura Partee
July 31, 2025
"Tiffany has been amazing. Getting us a great price for our vehicles. Taking the time to make sure we have everything we need and want."
xavier mazivila
July 17, 2025
"Very good people helped me save a lot on auto insurance"
Esperanza Sanchez
July 8, 2025
"Shauna Mickens and her team are great and very courteous. Right from the start the young man (I forgot his name) at the front desk remembered speaking to me on the phone. He knew my name and said it perfectly. I appreciate that. Then Shauna helped me with important information and my insurance.
Thank you all!"
MsVange
June 27, 2025
"Shauna Mickens at State Farm Ins, 5266 W State St, Ste 102, Boise, ID 83703 and her staff are exceptional. I have been with Shauna for 25+ years for my auto and home insurance needs. As a business, Shauna and her staff excel at customer service, knowledge and experience. They greet you with a smile and call you by your name when you arrive. Each and every interaction I have had has been nothing short of personable, professional and efficient. I feel confident that I am receiving the best coverage with the best rates. Shauna takes the time to explain my policies and answer all my questions in detail to my satisfaction. Shauna is welcoming, kind, and honest and offers expert advice. She and her staff are quick to respond to any and all inquiries in a timely fashion. I have also worked with Nettie and Joyce and have always received great customer service. If you are looking for a new insurance or any other lines of business they offer, Shauna is your person and you will not be disappointed. These days, quality service seems hard to find. People aren't as friendly, some always seem to be in a hurry and give the bare minimum when doing their job. I have had the same excellent service since day one and I highly recommend Shauna and her staff for all your insurance needs."
Sheighla P
June 11, 2025
"Shauna has been working with me and my family for a few years now. She, and her team, have been incredibly helpful and kind. They have been able to answer all my questions and make sure everything I need is taken care of. I am very pleased with the service I have received from them."
Faith Nicole
May 28, 2025
"Very easy to work with! Tiffany was super helpful and knowledgeable with any questions that I had. Happy to do business with them."
Wesley Dickens
May 20, 2025
"Shauna has been a tremendous help with the process of insuring assets of my deceased mother's estate."
barbara black
May 6, 2025
"Shauna Mickens and her staff at State Farm Insurance on State Street in Boise are the best. Every time I call or stop in with a question or need help, I get the very best customer service. I know how rare that is these days. They have patience and empathy for my situation and take the time to really hear me and give me expert advice. They are all "Top Drawer" women in very since of the word. Highly Recommend them."
Faith Tarver
April 30, 2025
"Had a smooth transition into State Farm and enjoyed my experience with Tiffany and Shauna!"
D R
April 26, 2025
"Good and quick service..."
Karen Wagner
April 21, 2025
"Each person in this office has been genuinely interested in helping whenever we've called in. If they don't have the answer, they get it for you."